If some of your target products are not in JH webstore, JH team will source for you from China local market


(Postage not included)
All products from JH Stone&Beads are brand new with one-year warranty

For Missing Products

Our warehouse will take pictures and make pack list while packing
1) If you find some products missing after received the shipment, please contact with us
Our sales will check the pictures and help you find the parts
2) If our warehouse did not ship out for some reason, we will offer you refund or replace

For Defective Products

Our warehouse always test each product before shipping, and we only purchase from stable suppliers 

If customer find defective products, we will take full responsibility, refund full payment or replace new ones

For Wrong Products

If JH send you wrong type products by mistake, we will offer one satisfying solution with replace or refund

For Broken Products

If the damage of the items is caused during the shipping, please take pictures and send to JH sales 

We will offer satisfying solution with replace or refund

Important Notices

1) JH can not accept goods returned to China, because most products are very heavy with low value
    If you return without our agreement, we need to pay high return shipping charge and never get the package because of China's strict customs
2) If customers need product data or other infromation, JH sales will apply with the factory supplier for you
Problem not solved yet ? Talk to the boss!
+86 18108090598
+86 18108090598
+86 18108090598
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